Frequently Asked Questions

Everything you need to know about your favorite Italian footwear.

How do I determine my Superga shoe size?

Our sneakers generally run true to size, but since we use European sizing, we recommend consulting our size guide. If you are between sizes, we suggest sizing down for a more secure fit.

What is your return policy for online orders?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure the tags are attached and the soles are clean to qualify for a full refund.

Are Superga sneakers machine washable?

While we recommend hand washing with a damp cloth and mild soap, our classic 2750 Cotu styles can be machine washed on a cold, gentle cycle. Always air dry away from direct sunlight.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your sneakers sooner.

Do you offer international shipping?

Yes, we ship to many countries globally. International shipping rates and delivery times vary by location and will be calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.